DIGITAL ESCAPE MARKETPLACE

1. MANUFACTURER ELIGIBILITY

To be listed on DEA, manufacturers must:

• Pass an initial DEA quality and capacity vetting.
• Provide accurate business and contact information.
• Demonstrate the ability to meet production standards.

DEA may reject or remove manufacturers that fail to meet these requirements.

2. ROLE & RESPONSIBILITY

Manufacturers are responsible for:

• Producing items exactly as specified.
• Meeting agreed timelines.
• Maintaining consistent quality.
• Packaging items securely for dispatch.

Note: Manufacturers are not sellers and do not interact with buyers directly.

3. PRODUCTION & FULFILMENT

For each assigned order, manufacturers must:

• Review fulfilment details carefully.
• Confirm materials and capacity via in-app chat.
• Download and use only approved production files.
• Start production only after confirmation.

4. QUALITY CONTROL

• Submission: Manufacturers must submit production samples (files or images).
• Approval: Vendors must approve quality before the order is finalized.
• Completion: Orders may not be marked completed without vendor approval.

DEA reserves the right to conduct physical or sample inspections.

5. DISPATCH & HANDOVER

Once quality is approved:

• Manufacturers must package items securely.
• Be available for dispatch pickup at the scheduled time.
• Hand over items promptly when the rider arrives.

Missed pickups or delays may affect your ratings or status on the platform.

6. PAYOUT & EARNINGS (MANUFACTURERS ONLY)

• Instant Updates: Manufacturer earnings reflect instantly once an order is marked delivered.
• Wallet: Earnings appear in the Manufacturer dashboard wallet.
• Withdrawals: Withdrawals can be made at any time via the dashboard.

Manufacturers are responsible for keeping payout details accurate.

7. COMMUNICATION STANDARDS

• All communication must stay within the DEA platform.
• No external payment requests.
• No unprofessional or abusive language.

8. PROHIBITED PRODUCTION

Manufacturers may NOT produce:

• Food or consumables
• Counterfeit goods
• Illegal or restricted items
• Unauthorized replicas

9. CONTENT & CONDUCT

Manufacturers are bound by the platform-wide Acceptable Use & Content Rules and must maintain professional conduct at all times.

10. TERMINATION

DEA may suspend or terminate manufacturers for:

• Poor quality output
• Repeated delays
• Policy violations
• Misrepresentation

11. GOVERNING LAW

This policy is governed by the laws of the Federal Republic of Nigeria.